If you notice a channel playing in a continuous loop, this is typically a temporary issue.
What Causes This?
Channel loops generally happen during a system server restart or maintenance period.
How Long Does It Last?
The problem is usually rectified within a few minutes as the server completes its restart process.
What Should I Do?
Simply wait a few minutes and try the channel again. If the issue persists for more than 10-15 minutes, please contact our support team.